Amadeus, technology firm, highlights massive potential from technological enhancements in the travel industry. The global studies from Amadeus reveals 69% of passengers dissatisfied with airport security and 72% expects more efficiency in the process from check –in to boarding.
Offer a hassle free experience to travellers by introducing new apps on their smart phones to handle the entire operation with a click from checking in to boarding the plane.
The presence of social media too raised the expectations of travellers, further creates an environment close to the customers (passengers). Social networking being a part of the process assists travellers to share opinions, feedback, receive upgrades and update with the latest news also enjoy rewards as frequent travellers. Check cheap flights with us online now.
Julia Sattel, senior Vice President of airline IT of Amadeus, also brings to light the benefits of technology for an impressive retail experience in airports. Usage of In-flight apps to purchase without actually bring there or smart phone apps to enjoy shopping without flying.
Technology predicts a promising future. Julia Sattel further states the fact that to uncover the potential and favourable outputs, airports, airlines and the entire system needs to be integrated and cooperative.