Popularly known as the ‘The Flying Dutchman’, the flag carrier airline of the Netherlands, KLM has been in the aviation industry close to a century and continues its exceptional service to passengers world-wide. Today, Koninklijke Luchtvaart Maatschappij N.V. (Royal Aviation Company), known by its initials KLM, has a fleet of 118. One of the world’s oldest airways, founded in 1919, promises to take you on a journey of inspiration. KLM still proudly holds on to its original name. The Amsterdam-based airline, is now merged with Air France, and continues to be the largest flight operator between the world giants Western Europe and China. KLM also treats its frequent flyers with priority and extra luxuries in its frequent flyer programme, Flying Blue. These miles/points are awarded based on the distance travelled, ticket fare, and class of service. The airline offers a number of classes of your choice from World Business Class, Europe Business Class, Economy Class-Intercontinental and Economy Class-within Europe.
Economy Class
- Economy class travelers can check in whenever and however suits him or her: online, through mobile, and at a self-service machine or help desk. Once the order is placed online, one can enjoy shopping onboard prior to flying. You have to place the order online and receive the items on board. All seats come with adjustable winged headrests, a 9-inch (23 cm) PTV with AVOD, and personal handset satellite telephone that can be used with a credit card. The food and beverages served vary from breakfast, short meals or snacks for shorter flights, to two hot meals and a complimentary tea, coffee or a liqueur. The beverages vary from alcoholic to non-alcoholic drinks, fruit juice, beer, and wine to go with your meal. Also log on to KLM.com, to view the wide variety of meals from KLM’s à la carte menu, especially for intercontinental flights departing from Amsterdam. Dutch, Italian, Japanese, cold delicacies and Indonesian are à la carte meals provided in-flight. Asians too are provided for in the menu.
Business Class
- For a business class traveler, luxury, attention to detail and personal care are essential and KLM is the best for those looking for that extra care and luxury. The attention begins even before departure. Not only does the airline suit your travel needs, but it provides an extra baggage allowance. You are also able to visit the KLM Crown Lounges and earn up to 175% Flying Blue Miles. Business class passengers receive SkyPriority service. From check in, dropping off baggage, passing through security checks and customs, boarding the flight, to picking bags from the baggage belt, Business class travelers receive priority. The World Business Class is one place full of luxury and comfort. A 190cm long seat with a massage unit with private canopy, personal entertainment system, in-seat power and a comfort kit exclusively designed by a Dutch designer duo are symbols of a smooth, luxurious and heavenly ride. A three-course menu prepared by leading Dutch chefs assure a memorable dining experience. All meals are served on Marcel Wanders crockery.
In-Flights
- KLM offers many entertainment options such as Wi-Fi onboard, movies, and other audio and video, which are available to all passengers with Audio Video on Demand (AVOD). There are more than a 1000 hours of interactive entertainment in various languages (English, German, Arabic, Chinese, Dutch, Japanese, Korean, French, Portuguese or Spanish). If you prefer television comedies, drama or travel there is a vast selection of television programmes too. For those interested in the latest news, weekly reports by Europe’s leading international news channel ‘Euronews’ are telecasted. For music lovers, a vast choice of CDs and exclusive KLM music specials are offered onboard. Games and audio books are also available. Want to learn a new language? There is no better place than a KLM flight. See the language courses offered, to be enjoyed on personal interactive screens on almost all intercontinental KLM flights. On KLM flights to or from China, Korea or Japan, free local newspapers, in-flight magazines, (EuroSky in Chinese or Japanese, and Wings of Europe in Korean), are available.
Routes
- Flying to 136 destinations across 69 countries in five continents, KLM has been a favourite among West-European travelers with a large number of destinations in the United Kingdom, China, United States, Norway, Germany, Netherlands, Japan and Italy. KLM has code share agreements with more than 30 airlines. Among them are Bulgaria Air, Etihad Airways, Georgian Airways, Garuda Indonesia, Sichuan Airlines, and Gulf Air. The European airline has a strong presence in China with 55 flights weekly to Beijing, Chengdu, Guangzhou, Hangzhou, Shanghai and Xiamen. Travel to Rio de Janeiro, Costa Rica, Sao Paulo, and Ecuador enjoying Dutch hospitality onboard. The airline covers a number of states across America, from Washington D.C., New York, and Los Angeles to Chicago and a number of destinations in the United Kingdom including Norwick, Cardiff, Edinburgh, Belfast, and London. Calgary, Toronto, Vancouver and Ottawa are the Canadian destinations. The airline also flies to six destinations in India including Delhi and Mumbai. It also flies to Cape Town, Johannesburg and Nairobi in the African continent, to Dubai, Cairo and Muscat in the Middle-east, and Sydney in Australia. Amsterdam, Barcelona, Berlin, Birmingham, Copenhagen, Prague and Rome are a few more destinations in KLM’s long list of destinations.
Awards
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KLM – Awards and Recognition
With its friendly and helpful cabin staff, KLM has won many awards for best airline staff service.
Year 2013
- Best Airline Staff Service in Europe
Year 2012
- Best Airline Staff Service in Europe
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